User data privacy is one of Coinmoneyhub's top priorities. In this document, we explain in detail what data we collect, how we process, store, and protect it. Our goal is to ensure maximum transparency in our service's operations and guarantee the safety of your personal data.
This Privacy Policy applies to all users of the Coinmoneyhub platform, whether you use our website, mobile application, or other services provided by us. We strictly adhere to international data protection standards and apply modern security technologies to prevent unauthorized access to information.
Data Collection
To provide high-quality and secure services, Coinmoneyhub may collect certain data about its users. We do this strictly within the law and only to the extent necessary to fulfill our obligations to you.
What data do we collect?
- Personal information – name, contact details (email), and other information you provide during registration or while using the service.
- Financial information – transaction data, cryptocurrency wallet details, payment systems, and bank card details (if necessary).
- Technical data – IP address, browser and device information, site visit data (for analytics and service improvement).
- Cookies and other technologies – used for personalizing the platform experience, analyzing traffic, and improving the user experience.
We do not share your data with third parties without your consent, except as required by law. Your data is used solely for processing exchange transactions, fraud protection, and service improvement.
Use of Information
We collect and process your data solely to ensure the proper functioning of Coinmoneyhub and to provide you with a convenient and secure way to exchange cryptocurrency.
How do we use your information?
- Transaction processing – we use your data to process purchase, sale, and cryptocurrency exchange requests.
- Security – analyzing activity helps us prevent fraudulent operations, protecting both the platform and our users.
- Customer support – contact information is used to reach out to you if clarification or assistance is needed.
- Service improvement – user data analysis helps us improve the platform and offer you more convenient features.
- Compliance with the law – in some cases, we may be required to share data with government authorities as mandated by law.
We do not sell or share your personal information with third parties for commercial purposes. All data is used strictly within the scope of this policy.
Data Protection
Coinmoneyhub takes all necessary measures to protect your data from unauthorized access.
How we ensure security:
- Data encryption – all data transfer is secured using modern encryption algorithms.
- Server protection – data is stored on secure servers with a multi-level security system.
- Restricted access – personal data is accessible only to authorized personnel who follow strict confidentiality standards.
- Monitoring and protection – we constantly monitor system security to prevent potential threats.
Transfer of Data to Third Parties
We do not share your data with third parties, except when necessary to fulfill our obligations or in accordance with the law.
When data may be transferred:
- Payment systems – during transaction processing, data may be shared with banking and payment services.
- Law enforcement – in case of an official request according to the laws of the country where the platform operates.
- Partner services – if necessary for transaction execution, but only with data protection measures in place.
In any case, we ensure a high level of security and protect the confidentiality of your data.
User Rights
You have the full right to know how your personal data is used.
Your rights:
- Right of access – you can request information about what data we store and process.
- Right of rectification – if your data has changed or was entered incorrectly, you can update it.
- Right of deletion – upon your request, we can delete your personal data, if not prohibited by law.
- Right to restrict processing – in some cases, you may request to stop processing your data.
To exercise your rights, contact our support team, and we will review your request.
Policy Regarding Minors
We do not provide services to individuals under 18 and do not collect personal data of minors. If we become aware that a child under 18 has registered on the platform, their account will be immediately deleted.
Parents and legal guardians are advised to monitor their children's online activity to prevent the use of services related to cryptocurrencies by minors.
Changes in the Privacy Policy
We reserve the right to make changes to the Privacy Policy to comply with current legal requirements and the development of our service.
What you should know:
- All changes will be published on this page.
- The date of the last update is shown at the top of the document.
- Continuing to use the platform after changes means your acceptance of the updated policy.
We recommend periodically reviewing this page to stay up to date with the current rules.
Contact Information
If you have any questions about our Privacy Policy, personal data protection, or other aspects of our service, you can always contact us through the feedback form on the contact page.
We are always ready to help you and answer any questions related to the security of your data.